Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.

1.2 Esta Política aplica-se a informações relacionadas com pessoas singulares identificadas ou identificáveis. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou através de uma combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 For the purposes of this Policy, "processing" means any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for users aged 18 and older. We do not knowingly collect information from anyone under 18 or permit minors to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect Personal Data. We may request your Personal Data in certain situations.

2.2 In other cases, we collect your Personal Data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, withholding personal data may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal in nature and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you choose to share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to safeguard legitimate interests.

5.4 Below is a list of reasons and legal bases that allow us to use the information you provide:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics providers.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the privacy policies of the respective platforms. Your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access resources that support the improvement and development of the products and services it provides to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group entity, in connection with a transaction (including the transfer or sale of assets belonging to the Company or any group entity), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers or data analytics companies, on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 We use two types of cookies. Session cookies are temporary — they are stored on your device only for the duration of your browsing session and deleted when you close your browser. Persistent cookies remain on your device after you close the browser. These are used to recognize you as a returning user and help you access the website more efficiently on subsequent visits.

Please note that some or all Website features may not function as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

We will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted by applicable law, regulations, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is still needed.

9. Transferências Internacionais

Your personal data may be transferred to other countries, including to third-party countries or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure you can exercise your rights and access effective legal remedies.

A Empresa pode fornecer informações sobre as medidas de segurança aplicadas na transferência dos seus Dados Pessoais para países terceiros ou organizações internacionais. Para saber mais, envie um e-mail para: support@amplomadurorio.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept entirely free from error or breach. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.

Em caso de obrigações legais ou outras obrigações fora do nosso controlo, poderemos ser obrigados a divulgar os seus Dados Pessoais a terceiros, incluindo autoridades públicas. Nessas situações, não temos controlo sobre a segurança que esses terceiros conferem aos seus Dados Pessoais.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any personal data you transmit to us via the internet.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for how these sites or applications collect or handle personal data. This Policy does not apply to actions taken through such sites or applications.

When accessing any third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with those platforms.

12. Modificações a Esta Política

This Policy may be updated at any time. If changes are made, we will notify you by publishing the updated Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

If you are an EEA resident, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise any of these rights, send an email to the address listed below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may request access to that Personal Data. We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right of access to Personal Data must not infringe on the rights and freedoms of third parties. If a request would adversely affect the rights or freedoms of others, we may decline or limit our ability to fulfill it.

13.4 Right to Rectification You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may also request that it be completed, taking into account the purpose for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Restrições de processamento Se tiver dúvidas sobre a exatidão dos seus Dados Pessoais, pode solicitar à Empresa que restrinja o seu processamento. Nesse caso, os Dados Pessoais só poderão ser conservados com o seu consentimento, para criação, exercício ou defesa de direitos legais, para proteção dos direitos de outro titular, ou quando exista um interesse público significativo no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The transfer of your Personal Data must not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right, at any time, to object to any processing of your Personal Data that is based on the legitimate interests of the Company or a third party. This right extends beyond profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims, we may continue to do so. With respect to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with a supervisory authority — specifically, an authority established by an EU member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and member state law may limit your rights regarding your Personal Data as set out in this section 13.

We will provide the requested information, as outlined under section 13 of this agreement, within one month of receiving your request. Where necessary, due to the nature or volume of requests received, this period may be extended by up to two months. We will notify you of any such extension, along with the reasons for it, within one month of receiving your request.

Under section 13, information provided in response to a valid rights request will be made available at no charge. However, if a request is unfounded or excessive — including where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

If we have doubts about the identity of the person who submitted a request, we may ask that person to provide reasonable proof of identity.